SHIPPING & RETURNS
All of Mystere Paris orders are shipped door-to-door from our warehouse in India to your provided shipping address. Shipping destinations offered by Mystereparis.com for delivery will be extended and updated from time to time and listed online. We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item. We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call Customer Service and quote your tracking number to trace your package.
Return & Exchange
We want you to love what you ordered, but if something isn't right, let us know. We'll give you an exchange on that piece in another color, a different size, or an entirely new style.In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 14 days from the date on which these goods are delivered. Once received, the customer care team at Mystereparis.com would study the need for return or exchange and based on their jurisdiction the exchange / refund will be made possible.